Get quick answers to the most frequently asked questions about your next NYC moving services in Manhattan, Brooklyn, the Bronx, Queens, Staten Island, and surrounding areas. Samba Moving is a professional moving company with heart—there are no surprises or hidden fees for your move in New York or across the country.
General Information & Credentials
Yes. Samba Moving is a fully licensed, bonded, and insured professional moving company. We provide comprehensive protection for both residential and commercial moves, ensuring your belongings are covered against loss or damage throughout the process.
We are not a broker. Samba Moving owns and operates its own fleet of trucks, trailers, and vans. We do not subcontract our residential or commercial jobs to third parties, ensuring you receive our signature “moving with heart” service every time.
Pricing & Estimates
Move costs are calculated based on several factors, including the volume of items, the distance of the move, and whether you require additional services like professional packing, furniture disassembly, or specialized item handling (e.g., pianos). We provide free, personalized quotes within 24 hours.
We provide 100% flat-fee, guaranteed pricing. Once we have a finalized list of your items and moving details, we provide a quote that will not change, provided the inventory remains the same. There are no hidden fees or “surprise” charges on moving day.
Transparency is our priority. We ask about stairs, elevators, and long-walk distances during the quoting process to include them in your flat rate. If unexpected services are required on the day of the move, our team will inform you and explain any additional charges before proceeding.
Scheduling & Logistics
For the best selection of dates and delivery windows, we recommend booking as early as possible. However, we specialize in last-minute and emergency moves, so feel free to contact us even on short notice for availability.
Yes. You can reschedule your move with at least 24 hours’ notice. We also offer storage solutions if your destination is not ready on your scheduled move-in date.
While weekends and the end of the month are our busiest periods, our flat-rate guarantee and dedicated scheduling allow you to move any day of the week with the same level of confidence and service quality.
Services & Special Items
Our full-service option includes:
- Professional packing of all belongings.
- Supplies: Cardboard boxes, moving blankets, bubble wrap, and shrink wrap.
- Loading, transport, and unloading.
- Unpacking and removal of all debris/packing materials.
Yes. We have dedicated piano movers and relocation consultants trained in handling fragile or high-value items, including sculptures, artwork, and temperature-controlled wine collections. Our White Glove Service also includes TV unmounting, AC removal, and furniture reassembly.
Yes. We provide short-term and long-term storage in climate-controlled facilities. Our storage is equipped with 24/7 surveillance, photo inventory, and controlled access for maximum security.
Payments & Tips
We accept credit cards, debit cards, and cash payments for all moving services.
Tipping is not required, as our professional movers are fully compensated for their work. However, if you are impressed by the care and quality of the service, a tip of 15-20% of the total bill is a common way to show appreciation, though the amount is entirely at your discretion.
Contact Information
- Headquarters: 200 E 135th St, Bronx, NY 10451
- Phone: (212) 756-1263
- Email: info@sambamoving.com
- Website Quick Quote : https://www.sambamoving.com/quick-quote/